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Receiving Employment Insurance Separation Certificate

When leaving a job where you were enrolled in employment insurance, you can receive separation certificates (Form 1 and 2) from your former employer. These are required if you plan to apply for unemployment benefits, and recommended to obtain regardless.

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Documents needed

✓None required — your employer handles the filing and sends the documents to you
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Steps

1

Before leaving, ask your HR or general affairs department to issue the separation certificates

2

Your employer submits a 'loss of insured status' report to Hello Work (required within 10 days after your last day)

3

Wait to receive Separation Certificates 1 and 2 by mail or in person (typically 1–2 weeks)

4

Keep them safe — needed for unemployment benefit application. Even if re-employing immediately, retain them to confirm your insured person number

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Important notes

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Companies don't always send these automatically — request them before your last day

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If your employer refuses or delays, you can consult Hello Work directly

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It's good practice to receive these even if you are starting a new job immediately

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Employment insurance eligibility: working 20+ hours/week with employment expected for 31+ days

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