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Receiving Employment Insurance Separation Certificate

When leaving a job where you were enrolled in employment insurance, you can receive separation certificates (Form 1 and 2) from your former employer. These are required if you plan to apply for unemployment benefits, and recommended to obtain regardless.

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Documents needed

✓None required — your employer handles the filing and sends the documents to you
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Steps

1

Before leaving, ask your HR or general affairs department to issue the separation certificates

2

Your employer submits a 'loss of insured status' report to Hello Work (required within 10 days after your last day)

3

After leaving, wait for your employment insurance separation slips (Parts 1 and 2) to arrive by post or by hand — in some cases you collect them from the company

4

Keep them safe — needed for unemployment benefit application. Even if re-employing immediately, retain them to confirm your insured person number

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Important notes

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Companies don't always send these automatically — request them before your last day

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If your employer refuses or delays, you can consult Hello Work directly

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It's good practice to receive these even if you are starting a new job immediately

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Employment insurance eligibility: working 20+ hours/week with employment expected for 31+ days

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You sign your name on the separation certificate that your employer files with Hello Work, and you do it before you leave. Check what it says about the reason for leaving while you have it in front of you — that reason affects what you receive

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Even if your employer files the loss-of-coverage notification without attaching a separation certificate, you can request the separation slips yourself by submitting one to Hello Work. Where there is an unavoidable reason — your employer cannot be located, for instance — you may request them without it. Lost or damaged slips can be reissued by the Hello Work office that granted them

Official info verified: 2026-09-15 / Source: hellowork.mhlw.go.jp ↗
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