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Mail Forwarding Request

Set up mail forwarding so letters sent to your old address are automatically redirected to your new address. Japan Post's e-Transfer service lets you apply online for free. Forwarding lasts for 1 year.

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Showing common documents only

Complete the situation questionnaire to see a personalized document list for your visa type and employment status

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Documents needed

Old and new address information
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Steps

1

Go to Japan Post's e-Transfer service on the Japan Post website

2

Enter your old address, new address, and name to submit the request (identity verification required)

3

You can also apply in person at any post office by filling out a forwarding request form

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Important notes

Forwarding is valid for 1 year from the date of application — reapply if needed after that

It may take a few days for forwarded mail to start arriving at your new address

The online e-Transfer service is free and requires no visit to the post office

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